We follow these six core principles to ensure the security of your personal data at superbaj.
Superbaj uses 256-bit SSL/TLS encryption. Every piece of data exchanged between your browser and our servers is fully encrypted.
Superbaj never sells, rents, or commercially exchanges your personal data. Your information is used solely to provide you with our services.
All superbaj data is stored in internationally certified, secure data centres. Regular security audits and penetration testing are conducted.
Superbaj collects only the minimum information needed to deliver our services. We have no interest in gathering unnecessary personal data.
Superbaj members can request to view, correct, or delete their data at any time. Your rights over your own information come first.
Superbaj follows international data protection standards (GDPR-inspired principles) and complies with all applicable local laws.
Welcome to superbaj (superbaj.app). This Privacy Policy describes how superbaj collects, uses, safeguards, and in certain cases shares your personal information. By using the superbaj.app website and mobile app, you agree to this Privacy Policy.
Superbaj believes transparency is the foundation of trust. That is why this policy is written in plain, clear language so all members in Bangladesh can easily understand it. This is not a complex legal document — it is an honest account of the relationship between you and superbaj.
This Privacy Policy applies to the superbaj.app website, Android app, iOS app, and all superbaj services. Third-party links and payment gateways are governed by their own separate policies.
Superbaj collects information in two ways — what you provide directly, and what is gathered automatically through your use of the platform.
Information you provide directly:
Automatically collected data:
| Data Type | When it is collected | Why It's Needed |
|---|---|---|
| Name & Contact | At Registration | Account management |
| Identity Verification Documents | During the KYC process | Fraud Prevention & Legal Compliance |
| Payment Information | Time of Transaction | Deposit & Withdrawal Processing |
| Device & IP | At Every Login | Security Verification |
| Betting History | Time of Use | Service Improvement & Responsible Gaming |
Superbaj uses your information only for defined, lawful purposes. No data is ever used for unrelated or unethical ends.
Superbaj does not send promotional messages without your consent. You can opt out of marketing notifications at any time — during registration or afterwards — from your account settings.
Superbaj treats payment information as the most sensitive category of data. Your bKash, Nagad, or bank account details are stored in a separate encrypted database, inaccessible to general staff.
Superbaj uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.
You can disable performance and analytics cookies from your browser settings. Please note that disabling essential cookies may cause some superbaj features to not function properly.
Superbaj uses industry-leading technology to keep your data secure. Our security framework operates on multiple layers:
In the event of a security breach, superbaj will notify the affected members and relevant authorities within 72 hours. We will transparently communicate the nature of the incident, its impact, and the steps taken in response.
Superbaj does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations and resolve potential disputes.
Once the designated retention period has ended, superbaj securely deletes your data in a manner that makes recovery impossible.
Superbaj believes you should have full control over your own data. You have the following rights:
You have the right to see what information superbaj holds about you. Submit a request to our support team and the data will be provided within 30 days.
If any of your information is incorrect, contact superbaj support. You can also update certain details directly from your account profile.
When requesting account closure, you may also request deletion of your data — subject to legal limitations.
You can request a copy of your own data to download. superbaj will provide it in a machine-readable format.
You may object to your data being used for marketing purposes. superbaj will honor your request and stop all marketing communications.
Under certain circumstances, you may request that the processing of your data be temporarily restricted.
Superbaj strictly does not collect data from or provide services to anyone under 18. Age is verified at registration and further confirmed during the KYC process.
If we become aware that a member is under 18 years of age, superbaj will immediately close that account and securely delete any collected data.
If you suspect your minor child has registered on superbaj, please contact our support team immediately. We will act promptly.
Superbaj may update this Privacy Policy as needed. For significant changes, members will be notified via in-app notification or email at least 30 days in advance. For minor changes, the date at the top of this page will be updated.
Continued use of superbaj after any update constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have any concerns, please contact the superbaj Data Privacy Team.
In the case of serious privacy violation complaints, superbaj will issue a formal response within 72 hours.